• Online users : 2
  • Online employers : 0
  • Registered members : 5 003
  • Registered companies : 247 281
  • Jobs : 80 237
  • Resumes : 2 542

    Job details

Offer: IT Support Engineer:

Job description:

Job location: Wallington
income: £23,489
Hours: Full Time
Contract Type: Permanent

Published in: 15th April 2019
Closing date: 12th May 2019


About Us
The Natural Environment Research Council (NERC) is a partner organisation within UK Research and Innovation (UKRI). UKRI is a new entity that brings together nine partners to create an independent organisation with a strong voice for research and innovation, and a vision to ensure the UK maintains its world-leading position in research and innovation.
The Centre for Ecologyand Hydrology (CEH) delivers world-class solutions to the most complex environmental challenges facing humankind by partnering with governments, industry and society to pursue and apply cutting edge environmental observation and analysis. CEH is the UK's longstanding Centre of Excellence for integrated research in terrestrial and freshwater ecosystems and their interaction with the atmosphere.
Operating from four UK locations, CEH employs 360 scientists and has a £40m annual budget. A growing proportion of this budget and staff time is directed overseas and CEH aims to continue this work when it becomes an independent, not-for-profit research institute (Company Limited by Guarantee with Charitable status) later in 2019.
About the function
this function forms part of the local IT Support team of seven staff at CEH Wallingford.
Main tasks will include:
   » PC Operating System support: Windows 7 and Windows 10
   » PC application support: Support of Office 365 applications and desktop Office applications (Word, Excel, PowerPoint, Project etc.)
   » support of video conferences and Skype
   » advising CEH staff on IT queries
   » recording IT issues reported to the IT Service Desk and resolving them or escalating to senior staff where appropriate
   » basic networking troubleshooting.
About you
You will be able to demonstrate effective IT support expertise in a helpdesk environment and to manage a number of concurrent tasks, prioritising and escalating as required.
It is essential that you are graduate level qualified or have equivalent professional expertise and expertise.
A working expertise of Windows 7 and 10 with demonstrable support practice is advantageous.
practice of data encryption e.g. Microsoft BitLocker, management of Sophos anti-virus and excellent troubleshooting/problem solving is also essential.
You will also be able to demonstrate a commitment to promote and adhere to CEH values of Excellence, Integrity and Team work. Information on CEH's values is available here.
Excellent communication and time management expertise are essential. You must be able to work within a team and independently and have a positive approach to change. You will be approachable and able to advise staff and deal with queries.
What we offer
NERC offer a public-sector pension scheme, 30 days' annual leave and 10½ days' public and privilege holiday per annum. We offer a flexible and supportive working environment and will encourage your continuing professional development as part of our career support.
NERC has an equal opportunities policy and welcomes applications from all sections of the community. People with disabilities and those from ethnic minorities are currently under represented and their applications are particularly welcomed. Guaranteed interview scheme for candidates with disabilities.
How to Apply
candidates are required to include a cover letter outlining their suitcapability for this function.
Applications are handled by UK Shared Business Services, to apply please visit our job board at . candidates who are unable to apply online should contact us by telephone on +44 (0)1793 867000.
The closing date for applications is 12th May 2019.


Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Wallington, ----- Other
Address: -----
Company Type Employer
Post Date: 04/15/2019 / Viewed 1 times
Contact Information

Apply Online