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    Job details

Job Opportunity: contact centre advisor:

Job description:



posted
   . 13 august 2019
location
   . newport, wales
specialism
   . customer services
sub specialism
   . Customer Service
job type
   . temporary
working hours
   . Part-Time
income
   . £ 10.14 - £ 10.39 per hour
reference number
   . N103859
contact
   . rhiannon hunt, randstad business support
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job description


Are you a meticulous and practiced Customer Service Advisor? Keen to work in the public sector/local government? We have a great opportunity to work within a busy department in Newport. Offering 37 hours a week over weekdays, this is a great opportunity for someone looking for their next career move. If you are happy to take on a temporary contract, are immediately available for work and are able to demonstrate the below skill set, don't hesitate; apply today!
Main tasks
To respond to customer queries from the public and colleagues on a full range of issues regarding services provided by Newport City Council and other partner organisations.
To provide an efficient, professional and personalised service with focus on creating a positive customer practice.
Responsibilities
Answering the telephones
Answering all queries relating to council queries, i.e environmental health, trading standards, waste etc.
Data entry after each call
Responding to any e-mail queries
To ensure that a high standard of professional customer service is provided at all times.
Requirements
You must have customer service practice
You must be a strong IT expertise
You must be available for an immediate start
You must be happy with temporary work
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

expertise

customer care

Skills:

Job Category: Manufacturing [ View All Manufacturing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other Other
Address: Other
Company Type Employer
Post Date: 08/13/2019 / Viewed 4 times
Contact Information
Company:


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