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    Job details

Job Offer: graduate customer service advisor:

Job description:



posted
   . 14 august 2019
location
   . leeds, yorkshire and the humber
specialism
   . graduate
sub specialism
   . Business services
job type
   . permanent
working hours
   . Full-Time
income
   . £ 20,000 - £ 23,000 per year, £20000 - £23000 per annum
reference number
   . 31451311
contact
   . data entry, pareto law
phone
   . 01625 255 255
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job description

Graduate Customer Service Advisor
Job location: Leeds
income: £20-23k
REF:J2588:LEE:CSA:G

Sector: IT - Software

This award winning client is seeking Graduate Customer Service Advisers to keep managing the delivery of the mobile workforce management solutions they're known for. Innovators in their field, they're now looking to bring on board ambitious and articulate graduates to manage client relationships.

This is a great function for a graduate interested in relationship management and technology to benefit from market leading training and development in both areas, with a company well-established in its field.

What you get:
   » Competitive income of £20-£23k
   » Market leading training and development
   » great progression opportunities
   » Social events/nights out Responsibilities:
   » Support roll-out of new applications and system information, changes and updates.
   » Troubleshoot system & network problems
   » Diagnose & solve hardware/software issues
   » Install & configure computer hardware operating systems & applications
   » Resolve customer issues, escalating them to significant people where necessary
   » Act as intermediary between client and service teams
   » Identify business needs and find ways to add value
   » Provide accurate and significant feedback to customers
   » Provide administrative support as necessaryThe ideal candidate for this function will be adept at translating often complicated technical requirements to audiences of various levels of knowledge, as well as working well and to deadline in a pressurised environment. Maintaining good rapport with clients is also an important part of the function, and as such, the Graduate Customer Service Adviser will have confident and personable communication expertise.

General Requirements:
   » Educated to degree level (ideally in IT/computing)
   » Full UK driving licence (not essential but highly beneficial)
   » Excellent communication/interpersonal expertise
   » Interest, or solid knowledge of ICT Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all candidates directly. If you haven't heard from us within 28 days please consider your application to have been unprosperous.)

Skills:

Job Category: Manufacturing [ View All Manufacturing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other Other
Address: Other
Company Type Employer
Post Date: 08/13/2019 / Viewed 5 times
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