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    Job details

Offer: french, spanish, german or italian customer service adviser:

Job description:



posted
   . 11 september 2019
location
   . liverpool, north west
specialism
   . customer services
sub specialism
   . Call Centre
job type
   . temporary
working hours
   . Full-Time
income
   . £ 8.93 per hour
reference number
   . CS-FT-LIV-LING
contact
   . randstad consultant, randstad inhouse services
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job description


Do you enjoy speaking to customers on a day to day basis, working within a busy contact centre environment, and have passion for customer service?
Our client, a worldwide brand, are currently looking for linguists who speak French, Spanish, German or Italian to join their team as inbound Customer Service Advisors in Liverpool City Centre, dealing with all manner of queries to ensure first time resolutions and provide an exceptional customer practice.
Benefits:

* Monthly language skill bonus - up to £100
* A Performance located monthly bonus - up to 8%
* Pension
* Holiday pay (33 days including Bank Holidays)
* Access to the Randstad Benefits App with discounts and savings at high street shops, cinemas, gyms and much more
* Full training provided

Hours of work and income:

* £8.93 PER HOUR
* Shift pattern: 5 days PER WEEK, Monday - Friday
* 37.5 HOURS PER WEEK

Responsibilities:

* Demonstrate effective customer contact through inbound calls and building strong rapport
* Ensure that customer service levels are met and going the extra mile where possible
* Respond to all customer queries with accurate and complete information
* Set and manage customer expectations
* Ensuring personal Key Performance Indictors and Service Level Agreements are achieved

General Requirements:

* practice in a previous customer service function
* Excellent telephone manner
* Flexible approach
* IT literate
* Flexible mainly evening and weekend shift patterns

This is an continuing temporary assignment with an immediate start. Interviews for shortlisted candidates will be taking place in the coming weeks.
Does this sound like the function for you? If so, send your CV to apply today!

expertise

communication

Skills:

Job Category: Manufacturing [ View All Manufacturing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other Other
Address: Other
Company Type Employer
Post Date: 09/11/2019 / Viewed 7 times
Contact Information
Company:


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