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Job Opportunity: IT Support Technician Level 2:Techdoz IncorporatedJob description:IT Support Technician Level 2by Techdoz IncorporatedReference #: ITLV2-01 Employment type: Full-time Job location: London, ON Date Published: Apr 17, 2024 practice: 3 Years suitable education College Diploma (2 years) Job DescriptionThe OpportunityTechdoz is committed to being a company of the highest quality in every aspect of the business. We are on the search for a Full Time IT Support Technician Level 2, to join our expanded team to maintain our clients full technology needs. Areas of FocusMicrosoft 365 / Entra » Infrastructure as a Service provisioning and configuration » InTune/M365 management and administration » Remote PowerShell System Administration » Server management and administration » Desktop and Server Anti-Malware services » DNS and Print Server administration » InTune/M365 management and administration » Windows 10/11 servicing and in-place upgrades » Patch Management Network Support » Configuration, deployment and maintenance of network devices » Proactively using performance-monitoring tools » Diagnosing network issues Tier 2 Support » All desktop/laptop/servers » Application and general software support Requirements» 3 years of working practice in IT technical support or related technical position » College Diploma or University degree in a related field or equivalent practice » broad expertise of Windows 10/11 and Windows Server 2016/2019/2022 » M365 / Azure administrative practice » Networking / Security practice » A+ certification, Network+, or Sec+ is an asset but not required » Strong documentation and customer service expertise » Strong attention to detail with the capability to prioritize, manage time, meet deadlines, multi-task, while working in a fast-paced environment » Valid driver’s license » capability to travel (Across Canada) Security Requirements (As Required)» Level 2 – Criminal Record and Judicial Matters Check (CRJMC) » Level 3 – Vulnerable Sector Check (VSC) » RCMP’s Canadian Criminal Real Time Identification Services (CCRTIS) certified criminal record checks Other Info» Travel Allowance (mileage / mobile device) provided What We Offer» Competitive income and benefits (including spouse) package » Flexible work arrangements (Hybrid) » Flexible work schedule » Paid Time Off About the CompanyIncorporated in 2011, Techdoz is a Managed IT Service Provider serving London, Ontario and surrounding areas, providing comprehensive technology solutions for businesses. We offer a wide variety of services, including computer services, technology sales, and cabling, that are tailored to meet any budget. Our proactive approach to technology solutions ensures that your business runs smoothly, and you can rely on us to keep your technology up-to-date and functioning optimally. Join us at Techdoz, and let us help your business reach its full potential. For more information on our company visit us at www.techdoz.ca . How to ApplyVisit https://www.techdoz.ca/careers/ to submit your cover letter, and resume in a combined PDF format only. While we appreciate all interest, only those candidates selected for an interview will be contacted.
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