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Job Offer: Taught Programmes Coordinator:Job description:Job location: Canterbury, Hybrid Do you have practice of team supervision and of working in higher education administration? Do you take pride in delivering excellent customer service? If the answer is yes, the Strategic Planning and Performance team could be looking for you to join the team as a Taught Programmes Coordinator. As a member of the Programmes Administration team, the Taught Programmes Coordinator provides comprehensive administrative support in the areas of student administration to a large number and wide variety of undergraduate and postgraduate taught programmes within the Division (including HDAs in most Divisions). The post holder ensures the smooth running of all taught programme procedures across the Division to support an excellent student practice and help the Division deliver its strategies. They will work closely with staff across the Division, including divisional Directors of Education & UG Student practice and academic colleagues, the marketing team and wider Programmes Administration team and a variety of central colleagues including the Admissions team. Reporting to the Programmes Administration Manager, the function holder will supervise the workflow for staff administering taught programmes within the Division. As Taught Programmes Coordinator your tasks will include: » Providing highly effective administrative support to the Programmes Administration Manager in close liaison with other managery staff within an education-related portfolio, ensuring operational efficiency and compliance with University regulation » Taking a proactive function in developing and enhancing the administrative processes within the Division in line with changes to systems, ways of working and codes of practices » Supervising and contributing to the timetabling, assessment and examination (including Boards of Examiners and connected student prizes) processes for the Division's portfolio of taught programmes » Dealing directly with students for a variety of reasons including matters requiring confidentiality The prosperous candidate will have/be: » Educated to GCSE in English & Maths (Grade C/4 or above) and educated to A Level or equivalent » practice of working in HE administration including expertise of timetabling in an education context and of taught programme processes and procedures » Good IT expertise, particularly Microsoft Office packages (intermediate level) » Excellent interpersonal and communication expertise including a valuable and responsive manner with the capability to remain calm when under pressure » practice of team supervision In return we can offer you: An open and collaborative working environment and support in your development and wellbeing, along with a range of great staff benefits including: » Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) » 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff) » An excellent pension scheme with generous employer contributions » On-campus cinema/theatre, sports facilities, library, nursery and food outlets, set among green, open space overlooking the Cathedral » Study while you work discounts, cycle to work scheme, local business discounts » On-site parking Please see the links below to view the full job description and to apply for this post. If you require more information regarding the application process, Contact Us by the People Services Team on peopleserviceshr@kent.ac.uk quoting ref number CSF-821-24-R Skills:
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