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Job Offer: Customer Service Representative - Revenue:City Of LondonJob description:Customer Service Representative - Revenueby City of LondonReference #: 1166-en_US Employment type: Any Job location: London, Ontario Date Published: Apr 24, 2024 Job DescriptionFile Number:1166 Service Area: Finance Supports Division: Financial Services Employee Group: Local 101 ?Job Type:Full-Time Temporary (up to 1 year) Number of Openings:1 Summary of tasks:Reports through the Senior Customer Service Representative - Revenue or Senior Cashier to the Manager of Customer and Assessment Services or the manager of Taxation and Revenue. Provides information to the public concerning property taxes and related legislation. Receives and processes payments. Work Performed:» Receives and responds to public inquires relating to property taxes at the tax counter, by telephone, or in written form. » Informs the public about legislation changes, rebate programs and appeal procedures. » Receives, records and deposits all revenues due to the Corporation. » Processes tax payment stubs and cheques through automated payment processor in order to generate batch summaries, tapes for mainframe update and related records. Ensures accuracy of data processed. » Maintains everyday record of revenues received and ensures that cash and cheques reconcile to documents. » Controls and files receipts. » Provides back-up to the Senior Cashier as requiredfor regular everyday tasks such as petty cash reimbursements and everyday deposits. » Researches tax accounts requiring special attention, i.e. cheques do not match remittances, account paid twice. » Provides clerical assistance in the issuing of tax bills and receipts for tax payments. » Assists in the processing of tax payments received in person, by mail, or by agencies including post-dated cheques during installment period. » Completes standard form letters as required. » Assists Data Entry Transfer Clerk and Tax Certificate Clerk as required. » Performs related tasks as assigned. Qualifications:» One year of a two year Community College Business Administration Diploma. practice:» One to two years' related practice. Specialized Training & Licenses:expertise and abilities in the following areas are necessary: » Unit 1 of the Municipal Tax Administration Program. Compensation & Other Information:$41,266 - $60,415 (Level 7) This posting is for one (1) temporary full-time up to 1 year position. Current hours of Work: Monday - Friday from 8:30 a.m. to 4:30 p.m. Work Arrangement: On-site. These hours of work are subject to change in conformity with the Collective Agreement and may include evening hours and Saturdays. NOTE: candidates may be required to complete a job related test. Police Record Check:The prosperous candidate will be required to complete a Criminal Record Check. As an inclusive employer, we are committed to providing a fully accessible recruitment process. Contact Us by us at any time during the recruitment process and let us know what accessible supports you may need. Application Contact Information Company Name: City of London Company Website: https://careers.london.ca/ Application URL: Click here to apply online
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