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    Job details

Student & Programme agent - Helpdesk x 2:

Job description:

Job location: Egham
income: £24,981 to £29,250 per annum - including London Allowance
Hours: Full Time
Contract Type: Permanent

Published in: 3rd December 2021
Closing date: 9th January 2022
Reference: 0921-378-R

 

 

Applications are invited for the post of Student & Programme agent - Helpdesk
- in the School of Engineering, Physical and Mathematical Sciences Department x 1 position
- in the Humanities School x 1 position
Academic Administration at Royal Holloway is organised into six School Administration teams and a Doctoral School, which are all part of the Academic Services directorate; a single professional service which supports the student journey. Administration teams have been designed to provide a consistent and effective service to both students and staff.
The Student & Programme agent - Helpdesk function will be responsible for a variety of tasks and processes to support the delivery of academic programmes. The function holder will demonstrate a commitment to our shared vision and service standards. They will be expected to work closely with colleagues in the School as well as those across other academic and professional services areas, and to know when to seek guidance from senior colleagues.
Candidates should have excellent customer service, organisational and numerical expertise and the capability to work both independently as well as part of a team. In addition, they should be able to demonstrate commitment to working in Higher Education administration.
In return we offer a highly competitive compensates and benefits package including:
   » Generous annual leave entitlement
   » Training and Development opportunities
   » Pension Scheme with generous employer contribution
   » Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
   » Free parking
The postis located in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For an informal discussion about the post, Contact Us by Vanessa Law vanessa.law@rhul.ac.uk
To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 0921-378
Closing Date: Midnight, 9th January 2022
Interview Date: 20th January 2022
Please note that it will not be possible for the College to issue a Certificate of Sponsorship for prosperous candidates as this function does not fall into one of the standard occupational codes deemed eligible for sponsorship by UK Visas and Immigration.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Egham, Surrey England
Address: Surrey
Company Type Employer
Post Date: 12/03/2021 / Viewed 10 times
Contact Information
Company:
Contact Email: vanessa.law@rhul.ac.uk


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