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Job Offer: Teaching Technology Support Technician:Job description:Job location: Sheffield
Working Pattern: 35 Hours per week Faculty: Professional Services Job location: Computing Centre Are you interested in working for a world top 100 University? Come and be part of an innovative and influential University department delivering excellent IT and business services to a leading Russell Group institution. With a reputation for engaging staff and students in partnership to deliver services, for three years running UK students have voted us best for IT support. We are committed to delivering and supporting excellent customer focussed services and to do this we need to recruit the best staff, invested in higher education and dedicated to supporting sector leading learning, teaching and research - and that's why we need you? We have a great opportunity in our department for someone with a passion for technology looking to use their expertise in customer service delivery to make an impact on staff and student practice You will provide support to learning and teaching and support the use of both Audio Visual and IT equipment. You will be expected to provide and maintain AV and IT equipment for teaching and provide frontline support for use of this equipment. You will have a good level of education including GCSE Maths and English (or equivalent practice), with the capability to work with a high level of accuracy and attention to detail. You will be able to work as part of a team and to use own initiative to deal with problems effectively and have a valuable diplomatic manner when dealing with customers who may be anxious about their problems or where English is not their first language. practice of using Microsoft Windows (including Microsoft Office), Apple Macintosh and Google products and practice of working within an Educational Environment are desirable. A familiarity with computer and AV equipment is desirable. This post is full-time. We're one of the best not-for-profit organisations to work for in the UK. The University's Total compensate Package includes a competitive income, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development. We build teams of people from different heritages and lifestyles whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student practice. Follow @sheffielduni and @ShefUniJobs on Twitter for more information about what makes the University of Sheffield a remarkable place to work. Apply now by clicking on the Apply button located near the top left of your screen. Skills:
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