Latest Jobs Posted
Job details |
||||||||||||||||||||||||||||
|
Offer: Senior Application Analyst:Job description:Job location: Cornwall Senior Application Analyst Reporting to: Application Services Manager (Student Systems) Overview of function As a member of the Application Services team, you will provide the highest standard of Student application service to staff and students of Kings' College London. This Senior application function requires good technical skills, an knowledge of Higher Education business processes and a desire to improve the service for all Student applications, these include our student information system (SITS), our admissions portal and our timetabling system (Scientia). The function holder will be responsible for quality assurance and creating documentation to support the service delivery. There will be a requirement to be involved in both strategic and operational projects and service improvements. The post-holder will be expected to work closely, and on their own initiative, with staff across IT Services and King's College London. You will be responsible for providing professional application life-cycle management and be able to contact with all service management teams, where appropriate. A good knowledge of Higher education is desirable, training and mentoring could be provided to develop the prosperous candidate's skills. Accountabilities This is an IT Application Services function located at Quintdown, and although this function sits within IT Services, we will be looking for the prosperous applicant to work collaboratively with the whole of IT and the wider university. IT Services continues to develop and improve service provisions and some involvement around a number of additional and strategically important areas of delivery, may be required, these include: » Annual Upgrade Process and software updates » Testing and upgrade projects » quality, data, and archiving » Support portfolio projects » Assist in managing and developing the IT Application Services capcapability at Quintdown. Person Specification Key skills and practice required (E) - Essential (D) - Desirable Qualifications Educated to degree level or equivalent (E) Project Management qualification (D) ITIL foundation (D) Technical Knowledge of University systems (E) Problem diagnosis skills (E) Hands on knowledge of release management and system upgrade projects (D) practice of delivering and managing technology as a service (D) Jquery, SQL, PHP (D) Visio and process mapping skills (D) Other skills, knowledge or aptitudes capability and skill to pass on knowledge to others (E) Strong interpersonal, communication and document writing skills, interacting appropriately with users of various technical skill levels, remaining calm and courteous at all times (E) capability to adapt quickly to changing technologies and processes (E) practice in a project management or agile development function (D) knowledge of an enterprise / complex support environment (D) Strong fault finding/diagnostic/trouble-shooting skills (E) Effective time management skills; with the capability to work on multiple tasks simultaneously, prioritising tasks according to fluctuating workloads and deadline pressures (E) The capability to work from the Quintdown office (Cornwall) (E) Flexibility to travel to London campus for training and meetings as required (E) Equality, diversity, and inclusion We are an inclusive and welcoming employer that encourages a wide variety of candidates. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed. Skills:
|
||||||||||||||||||||||||||||
|