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    Job details

Customer Services adjunct:

Job description:

Job location: Southampton
income: £19,824 to £20,600 Pro rata per annum
Hours: Part Time
Contract Type: Permanent

Published in: 19th May 2022
Closing date: 16th June 2022
Reference: 1822522FB

 

 

Part Time 28 hpw Permanent

this function will be for a position located primarily in our Erasmus Park Halls of Residence in Winchester
Residential Services at the University of Southampton offer accommodation to over 7,000 students every year. You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,600 rooms, instigating a new refurbishment plan along with continued development of our halls offer to enhance student practice.
This Customer Service adjunct position offers the opportunity to provide excellent service all over the day forstudents, residents and other customers who interact with our services. You will be calm under pressure and have a commitment to providing excellent customer service at every touchpoint, whilst supporting the continuing development and improvement projects for our customer facing areas. As an excellent communicator and multi-tasker, you will also play a part in providing valuable support to the managery team at the Small Halls of Residence both within and outside of reception.
To ensure the smooth running of our service you will need to work in close partnership with colleagues in the Student Life team who collectively provide a 24/7 support to students in Halls. You will also need to collaborate with other departments within the University and external contractors who deliver services within our Halls of Residence.
The prosperous candidate will be able to evidence practice of working within a busy and diverse customer service environment. We are seeking for an approachable and organised character with excellent communication expertise. You will need to be confident working within a team, customer service expertise across any industry could well be an advantage. The department uses multiple computer systems to deliver its services therefore practice using multiple systems is essential.
This position is currently being advertised for 28-hours per week, on a Monday-Friday rota working between the hours of 12.00/12.30pm and 6pm. You will also be expected to be available for occasional weekend/evening working to support peak activity times during the academic year such as student arrivals/departure events and open days.
To find out more about the work of Residential Services please visit our website http://www.southampton.ac.uk/uni-life/accommodation.page
Application Procedure
You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, Contact Us by Michelle (HR Recruitment Team) on +44 (0) 23 8059 2750 or email recruitment@soton.ac.uk Please quote reference 1822522FB on all correspondence.
Further details:
Weaim to bean equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Southampton, Hampshire England
Address: Hampshire
Company Type Employer
Post Date: 05/19/2022 / Viewed 1 times
Contact Information
Company:
Contact Email: recruitment@soton.ac.uk


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