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    Job details

Job Opportunity: Student Support Coordinator:

Job description:

Job location: Durham
income: £23,487 to £26,341 per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract

Published in: 1st July 2022
Closing date: 17th July 2022
Reference: 22000974

 

The Department and function purpose
The Colleges and Student practice Division includes the 15 Maintained Colleges, practice Durham, the Student Support and Wellbeing Directorate, and the Wider Student practice Operations Directorate.
The postholder will be involved in a wide variety of activities aimed at furthering the College and University strategy, especially in relation to the effective administration of the college
The Student Support Co-ordinator will be a primary point of contact for the students of the College and will deliver an efficient and effective administrative support service to the college management team in relation to student support.
Core responsibilities:
   » Act as more expertiseable team member without responsibility for team members.
   » Plan and organise own workload with or without involvement with project work streams.
   » Resolve queries and requests for information and advice and escalate more specialist and complex queries or issues to more practiced team members.
   » Respond to student and staff needs to deliver and shape an excellent student practice.
   » Apply theory and practice, from academic and professional development and previous expertise within a service team.
   » Contribute to collaborative decision making within the team in regard to service provision to deliver an excellent student practice in conformity with policy and procedures.
   » Work collaboratively across the organisation and/or externally with colleagues and stakeholders to deliver the student support service within the College.
   » Provide guidance and advice to resolve problems and queries for the full range of students and members of staff.
   » Collaborate with team members to implement service alterations.
   » Organise and schedule resources, activities and events.
   » Identify priorities and monitor processes and activities to ensure success.
   » Provide more in-depth independent research and analysis activities within the function.
   » Analyse work activities to ensure the effective and efficient use of capital and consumable equipment and resources.
   » Provide information, demonstrations and instruction to others outside the team, including students.
   » Assist with the capture of support requirements from students and work with colleagues to translate these into recommendations for future service provision.
   » contact with contacts and participate in networks and communities internally and possibly externally, contributing to effective collaborative working.
   » Advise others and make recommendations into work processes and procedures for consideration by senior management to improve services.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Durham, County Durham England
Address: County Durham
Company Type Employer
Post Date: 07/01/2022 / Viewed 2 times
Contact Information
Company:


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