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Job Opportunity: Customer Support Team Leader (20914-0822):

Job description:

Job location: Coventry
income: £21,197 to £23,144 per annum, pro rata
Hours: Part Time
Contract Type: Permanent

Published in: 5th August 2022
Closing date: 21st August 2022
Reference: 1887032

 

Customer Support Team Leader (20914-0822)

£21,197 - £23,144 per annum, pro rata

Permanent position, 13.75 hours per week.

You will provide day to day supervision of staff working in Customer Support, managing workflow, and ensuring service standards are met.

You will be educated to A level standard, possess managery expertise, and have the capability to manage and motivate a team. You will have recent practice of delivering front line customer services and handling difficult situations. You will need to have confident inter-personal, communication (oral and written) expertise coupled with well-developed organisational expertise and effective time management expertise. You will be an effective team player and be adaptable to meet service demands.

Ideally you will hold a professional training qualification and/or have practice of delivering on-the-job and group training/presentations to staff and students.

The hours for this post are:

Saturday 17:15 - 21:45, Sunday 17:15 - 21:45 and Monday 17:00 - 21:45

Interview Date: TBC.

Closing date: 21 August 2022.
Full details of the tasks and selection criteria for this function can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Coventry, West Midlands England
Address: West Midlands
Company Type Employer
Post Date: 08/05/2022 / Viewed 1 times
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