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    Job details

Offer: Information Adviser (Graduate Trainee):

Job description:

Job location: Plymouth
income: £21,630 to £23,144 per annum (Grade 3)
Hours: Full Time
Contract Type: Permanent

Published in: 18th August 2022
Closing date: 31st August 2022
Reference: A8962

 

Library & Digital Support (LDS) are looking to appoint an enthusiastic graduate intending to make a career in library and information work. This is an ideal opportunity to acquire a basic grounding in library & information work for graduates planning to undertake a postgraduate library qualification, or a student seeking work whilst studying for a professional library qualification.
What will you be doing?
You will work collaboratively with Senior Information Advisers and Information Advisers from across LDS to deliver a customer focused, cost effective and efficient library and digital support service. tasks will include:
   » First and second line Library and IT Support e.g. Resolution of face to face and remote enquiries
   » Delivering standard digital expertise training to students and others e.g. Endnote basics, Microsoft basics etc.
   » Administrative tasks in support of Information Specialists and collection development e.g. reading lists and order checks, design of content promotion and displays, updating of subject guides, etc.
   » Dealing with orders, renewals and invoices from suppliers, receipting of print stock, cataloguing and classifying materials, Ebook and eresource activation and authentication
   » Delivery of services such as inter library loans, digital course extracts, alternative format requests, postal loans
   » Collecting & collating management statistics
   » Participating in stakeholder engagement/consultation (Communications, surveys, focus groups etc.)
   » Designated projects as appropriate
We are seeking for a positive and pro-active individual with excellent customer service expertise who is comfortable liaising with teammates, University staff, students and external customers alike, with a flexible approach to working in a busy team.
Please demonstrate how you meet the essential criteria outlined in the expertise, qualifications, training and practice elements of the job description in your supporting statement.
To find out more about the function, Contact Us by Andy Dodd by email andy.dodd@plymouth.ac.uk.
Closing Date: 12 Midnight, Wednesday 31st August 2022
Interviews are likely to take place week commencing Monday 12th September 2022.
This is a full-time position (37 hours per week, predominantly Monday - Friday but also weekends on a rota basis) located in the Charles Seale-Hayne Library, University of Plymouth campus. The position is fixed-term until 28th July 2023 due to specialist practice.
Flexible working options including job share will be considered.
We offer a competitive income package and a generous pension and holiday scheme. We also offer a range of other benefits, including continuing development opportunities.
A prosperous external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.
The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages
We particularly welcome candidates from under-represented groups such as BAME/BIPOC and LGBT+.

Skills:

Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Plymouth, Devon England
Address: Devon
Company Type Employer
Post Date: 08/18/2022 / Viewed 3 times
Contact Information
Company:
Contact Email: andy.dodd@plymouth.ac.uk


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