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Offer: Adviser:Job description:Job location: Epsom At UCA, creativityand innovationare at the heart of what we do.Our legacy ofeducating eager and passionate artists, makers and thinkersruns back almost 160 years, and today we're helping shapea global future that supports and nourishes talent worldwide. Our campuses across Surrey and Kent are vibrant communities, each specialising in different areas of the creative industries.We are also home to a thriving research hub, with academic experts and fellows leading the way in research on sustaincapability, design, textiles, animation, history and culture, and more. Are you ready toshareyour passion for creativity withthe next generation of innovators? If so, we want to hear from you. Applications are invited for an enthusiastic and imaginative Gateway Adviser to work in our busy and vibrant Library & Student Services dept which provides support for students and staff on the Epsom campus. The post provides first line help for students and staff in gaining access to a range of specialist support services as well as locating and using the library resources, facilities, equipment and technology. You should have practice of working in a customer facing environment, preferably a busy academic library or support services environment. Effective interpersonal and communication expertise and excellent customer service expertise are essential. You should also have practice of automated library systems or similar databases and be a competent and confident IT user. expertise of online information would be an advantage. We are seeking for someone who will take ownership of enquiries and respond effectively under pressure, who demonstrates initiative and flexibility and contacts effectively with staff, students and colleagues. Equally important are the capability to innovate and collaborate as part of a team, use initiative, demonstrate flexibility and display attention to detail. Being prepared to use new expertise and undertake staff development as appropriate, especially in the area of new technology are essential. Hours of work are: Monday-Friday 9am-5.15pm For further details and to apply for this post please visit our website https://jobs.ucreative.ac.uk The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all sections of society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University. Please note UCA may close a vacancy early in the event of high numbers of applications being received. Skills:
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