Job Opportunity: Casework Administrator:
Job location: Exeter
The Faculty Cases team provides an ?end to end' service for the management of student cases through close joint working with our Education and Student Services directorate and academicFaculties,and a strong partnership with our legal team.
Faculty Cases support the University's corporate and Faculty strategies in delivering internationally excellent education by ensuring fair, transparent and legally sound processes for the management of student cases (academic appeals, academic misconduct, complaints and fitness to practice) that are applied consistently across the University and meet the expectations of regulators and the Office of the Independent Adjudicator (OIA). The team provides expert advice, training and policy development to assure the University of compliance with the requirements of regulatory bodies and significant law, specifically the Consumer Rights and Equality Acts.
About the function
» this function is expected to provide, within a wider team, dedicated support to academic and professional services staff across the range of casework at the Faculty level and providing specialist administrative support, and advice and guidance to students and staff in line with University policies and procedure
» The function will involve the processing of student cases at the Faculty level, matrix working with Faculty Senior Education Partners in managing risk in the processing and consideration of cases, and reporting to the Policy agent (Faculty Cases) to provide a dedicated casework service
» Supporting the development and review of the University's policies, procedures and guidance governing student casework, working with other Professional Services Staff and academic staff across the University to ensure consistency in their application and that they meet the expectations of external regulators
To be considered as the prosperous candidate, you will have a high level of initiative, the capability to synthesise information and reach reasoned decisions on the evidence available and work effectively with a wide variety of colleagues from across the University.
Please ensure you read the Job Description and Person Specification on our website for full details of this function.
We offer some great benefits including:
» 39 days leave per year
» options for flexible working
» numerous discounts at leading retailers
» onsite gyms on all of our campus' and a cycle to work scheme
» sector leading policies aroundmaternity, adoption and shared parental leave(up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
» stunning campus environments in Exeter and Cornwall, in the beautifulSouth West of England
Contact Us by Louise Sheenl.firstname.lastname@example.org