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Offer: Marketing and Communications Administrator:Job description:Job location: Birmingham
Our busy and growing Campus Services Marketing team is seeking an organised and bright person to provide proactive administrative support. You'll be a good multi-tasker and communicator who is also able to work independently. Main tasks » Scheduling and coordinating meetings including room bookings and minute-taking. » Participating in meetings and documenting action items and queries for clients. » Receiving and archiving project briefs, raising requisitions and orders on behalf of the rest of the team. » Maintain working relationship with key stakeholders, fielding queries, receiving, and dealing with complaints and resolving promptly. » Collaborating with clients on project briefs, offering guidance on delivery timelines, seeking clarification, sending proofs for review, and documenting amendments for communication to the team. » Updating the project management tool with actions and deadlines, assigning tasks to team members, and ensuring the system is updated. » Following up with the internal team and clients to ensure tasks are completed on time and within budget. » Serving as the primary contact between the internal team and the print house, handling the ordering and monitoring of all print jobs to guarantee accurate delivery. Keeping track of historical print jobs and ordering reprints. » Process data, monitoring accuracy, chasing missing information, and escalating any issues as appropriate. » Assisting at photography shoots. Coordinating the logistics with Campus Services staff and external photographers, booking rooms and helping deliver props. » Monitoring budgets including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget. » Provide a secretarial service to significant meetings. » Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others. Required Knowledge, expertise, Qualifications, practice » Evidence of the expertise and capability to undertake the function. Qualifications in administration would be advantageous. » GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification). » Good IT expertise with working knowledge of standard Microsoft Office software. » capability to take responsibility for specific tasks, carrying out tasks without needing to refer to others. » capability to work on your own initiative. » capability to proactively contribute to improving processes and for proposing new ways of working. » Excellent communication expertise, with the capability to communicate clearly and effectively with others. » Well organised with the capability to prioritise work proactively, independently and as part of a team. » A good knowledge of how to deliver excellent customer service. » practice of using and maintaining work systems, and an aptitude for learning new IT packages and systems. » The capability to cope with change in a fast-moving, dynamic environment » An knowledge of the importance of equality and diversity in the workplace. » The capability to identify and respond to equality and diversity issues in line with significant policies. Informal enquires can be made to Sala Davies, Marketing and Communications Manager, Campus Services: s.davies.8@bham.ac.uk To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above. Skills:
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