Job Offer: Desktop Support Technician - Grade 5:

Job description:

Job location: Liverpool
income: £27,980 to £32,333 per annum
Hours: Full Time
Contract Type: Permanent

Published in: 17th April 2024
Closing date: 1st May 2024
Reference: 078506

 

A PC Desktop Technician function accountable to the Desktop Support Manager. The function is to work within the Desktop Support team to implement and maintain customer focused support for the University PC Scheme. The function holder will be responsible for the installation and maintenance of PCs as part of the Staff PC Scheme and Teaching Centre upgrades. Liaising with external suppliers on the delivery and continuing maintenance of IT equipment. The function holder will contact closely with the Service Desk to ensure that all PC related requests and incidents are progressed, through call tracking, communication, and escalation where appropriate. You will use your expertise of IT systems to troubleshoot and resolve issues in a timely manner or re-direct to the appropriate team as required within agreed response times. Providing remote and face to face support as required. Assistance with the implementation of projects initiated by the Operations team will be required. The function holder will have good expertise in the following:
   » PC hardware
   » Windows 10/11, iOS
   » Microsoft Office 2016, 2019, 365
The University has the right to close the vacancy early if it is deemed that there have been enough applications received.

For full details and to apply online, please visit: recruit.liverpool.ac.uk

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Job Category:	[ View All Jobs ]
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Employment type:
Salary:	Unspecified
Degree:	Unspecified
Experience (year):	Unspecified
Job Location:	Liverpool, Merseyside England
Address:	Merseyside
Company Type	Employer
Post Date:	04/17/2024 / Viewed 5 times
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