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Bristol PLUS Award agent:Job description:Job location: Bristol The function The University of Bristol is a highly prosperous university and is ranked a top 10 UK university and 62nd in the world QS rankings (2022.) We are proud of what our graduates go on to do; contributing significantly to society and to the economy, to public and private sectors, to large and small organisations or starting their own business, working locally or nationally or internationally. In many ways, our graduates are our story; their success, in whatever walk of life they choose to take, is crucial to our reputation. The Careers Service plays a key function in the success of our students and works with them across their student journey. The service, comprised of 6 teams, is responsible for student and graduate career management and employcapability and works broadly with colleagues across the University, and with external partners and employer to inspire and support students to get to where they want to be when they graduate. The Bristol PLUS Award Team is responsible for delivering the Bristol PLUS Award, the University's student employcapability award, and?brokering and?delivering?mutually beneficial?work practice?and expertise development?opportunities?with Bristol and?city?region's third sector.? What will you be doing? As Bristol PLUS Awards agent, you will;? » Maintain both online and offline databases to ensure accurate continuing documentation of students on the Award and their activity » Monitor and interpret this data to highlight any trends or potential problems to the Bristol PLUS Award Manager » Provide excellent ?customer? service?through efficient monitoring of the joint inbox and triaging of queries?from a range of stakeholders? » Deliver introductory talks to large and varied student groups both online and in person » Support the Bristol PLUS Award Manager to plan, organise and deliver PLUS award activities to ensure that registration and completion targets are met » Develop and maintain stakeholder relationships » Positively contribute Careers Service priorities and those of the wider division You should apply if » You have a?positive,?creative and?solutions focused attitude? » You have?a passion for promoting and developing opportunities for students to develop their expertise and practice? » You enjoy working in a customer service function, with a high level of customer service expertise. » You have strong attention to detail and can keep accurate records. » You have?excellent and adaptable communication expertise across a range of channels and audiences. » You are comfortable delivering workshops/presentations to a diverse audience » You?enjoy variety in your work and interacting with different stakeholders?? » You thrive at building and maintaining effective relationships with people, both within your team and with a wide variety of stakeholders Additional information For informal queries, Contact Us by Celeste Waller-Carr, Bristol PLUS Award Manager,celeste.waller-carr@bristol.ac.uk This advert will close at 23:59 GMT on 02/05/2024. Our strategy and mission We recently launched ourstrategyto 2030 tying together our mission, vision and values. The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in aninclusive working environment where all colleagues can thrive and reach their full potential.We wantto attract, develop, and retain individualswith different practices, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution. Skills:
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