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Parking & Municipal Noise agent-C0982:City Of LondonJob description:Parking & Municipal Noise agent-C0982by City of LondonReference #: 1189-en_US Employment type: Any Job location: London, Ontario Date Published: May 04, 2024 Job DescriptionFile Number:1189Employee Group:Local 101 Service Area:Planning and Economic DevelopmentDivision:Municipal Compliance ?Job Type:Full-Time Temporary (up to 2 years)# of Openings: 1 Summary of tasks:Reporting to the Manager, Parking Services and Compliance, the Parking and Municipal Noise agent addresses infractions and ensures compliance of Municipal By-laws in conformity with Council Policy. This position requires the Parking and Municipal Noise agent to apply appropriate levels of judgement and adhere to safety protocols when attending to active noise and public nuisance complaints. In all cases, enforcement action is taken through the issuance of Administrative Monetary Penalty Notices. Work Performed:» Responds to complaints and ensures compliance with a limited number of Municipal By-laws through education and the issuance of Administrative Monetary Penalty Notices, including the City of London Noise and Public Nuisance By-laws and Parking By-laws. » Follows up on noise and public nuisance related issues and parking violation issues on behalf of other agents. » Participates in City-initiated enforcement initiatives and conducts proactive enforcement through the issuance of Administrative Monetary Penalty Notices. » Communicates and/or works with Municipal Law Enforcement agents, Meter Maintenance Technicians and Managers regarding issues relating to By-law enforcement, malfunctioning parking meters and Municipal Parking lot conditions. » Performs meter bagging where required. » Provide assistance to other enforcement agents when required. » In conformity with by-laws, coordinates with towing contractors the removal of vehicles parked in contravention of the City's Parking By-laws. » Maintains vehicle, computer equipment, mobile device, uniform and other issued equipment in conformity with Corporate and Divisional standards and performs data entry for AMP offences using a desktop computer. » Maintains accurate records, compiles material, prepares correspondence and reports on status of on-going inquiries relating to complaints. » Operates a City vehicle and License Plate Recognition software. » Responds to email inquiries. » Required to work evenings and weekends. » Performs related tasks as assigned. Qualifications:» Completion of 2 Year College Diploma in Police Foundations, Protection, Security and Investigation, Border Services, Correctional Worker, Fire Services or equivalent program. » Coursework in by-law enforcement is an asset. » This position requires individuals who are prepared to work independently on three (3) rotating shifts (days, afternoon, and nights, including weekends and statutory holidays) in a vehicle and in an outdoor environment. practice:One year of previous by-law enforcement, other related enforcement work (parking, etc.), or a related field is required. Specialized Training & Licenses:» expertise and abilities in the following areas are necessary: » Knowledge of the City's enforcement by-laws, Administrative Penalty by-law, Noise By-law and Public Nuisance By-law is required. » Work practice with electronic Administrative Penalty Notices and other parking » enforcement hand-held technology, vehicle License Plate Recognition/Digital Chalking. » Demonstrated knowledge of and capability to employ appropriate perception and tactical considerations to achieve compliance and ensure safety. » Demonstrated customer service expertise and effective verbal communication expertise to interact with members of the public. » capability to use related computer technologies such as Microsoft Outlook, AMANDA, and Command Center. » Valid Driver's Licence - Class G. » prosperous completion of the City of London E-bike training after being hired, and capability to operate an E-bike in the course of tasks. Compensation & Other Information:$48,010 - $67,505 (Level 9) This posting is for 1 temporary full-time up to 2 years position Current hours of Work:Monday - Sunday with a rotating schedule which would include the following shifts: 11:30am - 7:30pm, 1:30pm - 9:30pm, 7:30pm -3:30am, and 9:30pm - 5:30am. Work Arrangement: On-site. Subject to change in conformity with business requirements. These hours of work are subject to change in conformity with the Collective Agreement and may include evening hours and Saturdays. NOTE: candidates may be required to complete a job related test. Police Record Check:The prosperous candidate will be required to complete a Criminal Record Check. As an inclusive employer, we are committed to providing a fully accessible recruitment process. Contact Us by us at any time during the recruitment process and let us know what accessible supports you may need.Phone:519-661-4930, TTY:519-661-4889, Email:mycareer@london.caApplication Contact Information Company Name: City of London Company Website: https://careers.london.ca/ Application URL: Click here to apply online
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